The Plain Software Pledge
Software used to do one thing well.
Then every tool you relied on decided it was an AI company. Your tracker grew a chatbot. Your docs grew a copilot. Your invoice grew a meter. The work didn't get easier — the software got louder.
We think there's a different way to build, and we're not the only ones. This is the pledge Radial is built on. Hold us to it.
- 01
Do one thing well.
Radial tracks issues. It will not summarize your meetings, draft your PRDs, or chat with you. Every feature that isn't issue tracking is a feature taken from issue tracking.
- 02
Speed is the feature.
Under 50ms or it doesn't ship. Software that makes you wait is software that breaks your focus, and focus is the only thing a tool can't give back.
- 03
The keyboard is the interface.
Every action has a key. The mouse is supported; it just shouldn't be required. Your hands stay where the work is.
- 04
No copilots, ever.
We will never ship AI features. Not because AI is useless — because it doesn't belong inside your tracker. You already have an agent. It needs interfaces, not a roommate.
- 05
Open interfaces, not bundled intelligence.
A first-class CLI, an MCP server, and a plain REST API. Your agents, your models, your bill. We're the system of record, and we take that boring job seriously.
- 06
One price, locked.
$50 per user per year. No tiers, no credits, no meters, no AI surcharge, no 'Contact sales.' The price you join at is the price you keep.
- 07
Your data is yours.
Full export, any time, in formats you can actually use. Leaving should be easy. That it isn't, elsewhere, is exactly why we built this.
The guarantee
The day Radial ships a copilot, meters your usage, or charges you for AI you didn't ask for — your subscription is free.
— The Radial team, June 2026